Unfortunately, I have to raise my prices to help cover the many costs associated with doing business. Rest assured though that my work still comes with a satisfaction guarantee. To me, that’s just the way business should be conducted.
Whenever you hire me for the job, you can count on someone that keeps their appointments, provides fair estimates for repairs, always tries to preserve your data, sees a job through to the end and will return in any event that something didn’t turn out completely satisfactory. I never claim to offer phone support but I have provided many of my customers with answers and simple fixes over the phone whenever possible. I also will provide continued tips to simple common problems through email if needed.
I don’t try to out-bid other repair technicians to provide cheap repairs. I value my work and stand behind it every step of the way. Many times my customers have definitely received more services and time then what they were originally given an estimate for. It just goes along with my mission to “over-deliver” and maintain a good old fashion philosophy with service delivery.
If I have an appointment to come to your location for a repair or configuration issue you know you will be getting someone with an IT Certification dedicated to troubleshooting and effectively solving your computer related problems. With many companies, it can be a crap shoot. You don’t always know if the technician coming into your home is fully certified and honestly has your best interest in mind.
When I give you an estimate I stick to it. If I underestimate the time I don’t go running away from my customer as fast as I can when my hourly rate begins to drop drastically. A lot of other companies are set up in a way where you pay the company a huge amount of money and the poor technician will only see about $30 of it, if anything at all. They know that if they can’t get the job done in the time that their company estimated for then it’s money out of their pocket and time out of their life. They don’t have any other incentive to really see a problem through to the end. It’s not their company name on the line.
When you contact Delaware PC Tech, you will have that dedicated certified IT Technician to work for you. You will get Chris, the owner and the main technician.
Call 302-504-4409 or email Chris today!
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Category : Growing Technology
